Shamu Office hours are held in the Tech Cafe Monday through Friday 8am to 5pm. No appointment necessary, just drop by.
Email UTS Tech Cafe
Email firstname.lastname@example.org and include the word "Shamu" in the subject line. This will insert your request into the ticket system and Shamu staff will automatically receive your message. Please provide us with as much information as possible, including:
The exact commands that you run immediately after logging in, which will reproduce the problem
Your My UTSA ID
The exact output from each command
The locations of files/folders involved, especially your Slurm batch script
Other details which may be relevant (OS, SSH client, etc..,)